Contact Us

We’re here to help. Our customer service representatives are happy to answer any questions you may have about your H‑E‑B® Debit Account.

  • Call us

    For Customer Service, please call us at 800‑268‑4739.

    Mon. – Fri. 8 am – 6 pm Central,
    Sat. & Sun. 8 am - 5 pm Central

  • Mail us

    Netspend Corporation
    P.O. Box 2136
    Austin, TX 78768-2136

    Please note: We cannot accept cash or checks via mail.